Digital Solutions for Retail

Digitize retail operations with scheduling, customer service, team management and process automation platforms for stores and retail chains.

Service Scheduling
Queue Management
Customer Service
Team Management
Terms & Compliance
Operational Reports
Recommended Platforms
eAgenda

eAgenda

Scheduling

In-store appointment, pickup and service scheduling with capacity control and automatic confirmation.

Awaitra

Awaitra

Customer Service

Queue management and in-person service with call panels, digital tickets and real-time metrics.

Atende Aqui

Atende Aqui

Support

Customer support center for after-sales, exchanges, returns and multichannel support.

SIG-Virtual

SIG-Virtual

Management

Store team management, schedules, shifts, time tracking and productivity indicators.

Termatica

Termatica

Legal

Terms, privacy policies and supplier contract management with versioning and digital acceptance.

eTalentos

eTalentos

HR

Digital staff recruitment with automated screening and online assessments.

Benefits

Service Scheduling

Customers schedule appointments, pickups and in-store services with time control and automatic confirmation.

Queue Management

Digital queue control and in-person service with call panels and real-time metrics.

Customer Service

Multichannel support center for after-sales, exchanges, returns and consumer inquiries.

Team Management

Schedule, shift, time tracking and performance indicator control for store teams.

Terms & Compliance

Management of terms of use, privacy policies and supplier contracts in compliance with data protection laws.

Operational Reports

Dashboards with service metrics, customer flow and team productivity.

Use Cases
In-store appointment schedulingQueue and digital ticket managementMultichannel after-sales supportSchedule and shift managementTerms and privacy policy controlTeam training and qualificationStaff recruitmentPer-store performance reports

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Digital Solutions for Retail | MUPI Systems | MUPI Systems